FAQ

What does W Aesthetic supply?

We supply a wide range of professional beauty, aesthetic, and wellness machines, including HIFU, RF, Fractional RF, IPL, FIR Thermal, Low-Level Laser, and physiotherapy wellness devices.

Are all machines shown on the website?

Can I become a distributor or business partner?

Does W Aesthetic offer after-sales support?

Can I view or try the machine before purchasing?

Yes, we welcome collaboration with salons, wellness centers, and aesthetic doctors. Please contact us directly to discuss partnership opportunities.

Yes! You’re welcome to book a machine viewing or demo session at our showroom.
(Demo sessions are subject to terms and conditions.)

Not all machines are listed online. We frequently update our product range with new technologies.
You can contact us by text or email to let us know what kind of machine or technology you’re looking for — we’ll recommend the best option based on your needs.

Absolutely. We’re committed to long-term partnerships.
Our after-sales support includes:

• Technical assistance and machine servicing

• Replacement parts and warranty support

• Continuous training for your therapists

• Event launching and workshop collaboration to help promote your business

• Training in applying the machines and safety protocol

Can you help me develop treatment packages or marketing materials?

Yes, we can! W Aesthetic also helps clients develop complete treatment packages, including:

• Professional treatment protocols and PowerPoint presentations (PPTs)

• Marketing content for salon or clinic promotion

• Profit margin and ROI analysis to help you plan your pricing and business growth effectively